Delivery 

Fast dispatch! All orders are shipped out Monday- Friday within 24 hours of purchase

How are orders sent? All orders are sent via a FREE tracked service from our global shipping network in USA, Asia and UK. 

How long will my order take to arrive? Shipping is expedited and can take 1 business day from being dispatched. Global shipping can take 3-6 business days. 

Can I track my order? Yes! All customers are provided with a tracking number which will show updates once delivery is in progress. 

Can I change my delivery address? You can do this prior to dispatch. As most orders are dispatched the same day, we would recommend calling us on (+44) 0203 859 7333. 

Please note: Occasionally items may be delayed and in less cases, lost in transit. In this event, the customer is entitled to a refund or resent product. 

                                                                                                                                     Returns & Refunds 

For returned goods, we offer a replacement or refund, provided the goods are returned in their original condition. Any returned products that are used or opened will not qualify for a refund.

​To receive a refund, you must inform us of any issues within 14 days of receiving the item/s. You then have a further 14 days to return them.

If you are not happy with the results from using the product, the manufacturer offers a satisfaction guarantee with which details can be found on the packaging of the item.

We must receive the returned item first before we can reimburse the buyer. We cannot provide a refund for an item that is in transit.

PLEASE NOTE: We will only cover the cost of return postage if we are at fault.

                                                                                                                                Our Returns Address:

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                                                                                                                                       29 Admirals Yard 

                                                                                                                                              Low Road

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                                                                                                                                              LS10 1AE

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